plustek program was unable to load your scanner software

If you have established an internet connection after having started the installer, please restart the installation program. If you cannot provide an internet connection for the installation program, please install the drivers as described under point 2. If the SilverFast Installer finds an online connection, it will automatically download and install the latest drivers for you. Automatic installation (internet connection required) There are two ways to install these drivers:ġ. To use devices from Braun, Microtek, Pacific Image Electronics, Plustek, Reflecta, and Quato, the installation of device drivers is required. In the future, SilverFast will be developed solely in 64-bit. The SilverFast update to version 8.8.0r14 is the last 32-bit SilverFast update for the affected devices under macOS. You can find further information concerning this issue here: We thus urgently recommend that you contact your scanner manufacturer prior to updating to macOS 10.14 - 11.0 in order to determine the compatibility of your device.

In this new version, affected scanners will no longer function with SilverFast until their drivers are updated to support 64-bit.Īt this point in time, some scanner manufacturers only provide 32-bit drivers, which are currently not supported by macOS 10.14 - 11.0. In macOS 10.14 - 11.0, this step has been taken: 32-bit apps and drivers are no longer supported. Scanners lacking 64-bit drivers are not compatible with macOS 10.14 - 11.0.įor the last several years, Apple has been preparing to transition to a purely 64-bit system. Caution when updating to macOS Mojave (10.14) and laterĪpple has ceased to support 32-bit systems.

Plustek program was unable to load your scanner software